Learning from France's Health Care System

Like Canada, France has a universal health care system – all French citizens are covered.

However, unlike Canada, French patients don’t wait years to see a specialist or to receive surgery. Their emergency rooms also don’t face the same chronic congestion
that Canadian hospitals experience.

Why is this?

In 2024, SecondStreet.org teamed up with the Montreal Economic Institute (MEI) to travel to France and learn more about their universal health care system. Specifically, we wanted to know – which policies should Canada copy?

Background

The vast majority of France’s health care expenses – 77% – are covered by the government using tax dollars. For the remainder of the bill, almost all French workers
(95%) have insurance – and the bill is paid for by patients and their employers. Low-income citizens are covered by the state.

This means that no one is going bankrupt if they need a costly procedure like a heart operation or cancer treatment.

Overall, data suggests French patients fare much better when it comes to wait times:

Patients who waited 4 hours or longer at an emergency room:
Canada: 29%
France: 1%
Patients who waited 4 weeks or longer to see a specialist:
Canada: 56%
France: 36%
Patients who waited 4 months or longer for elective surgery:
Canada: 18%
France: 2%

For additional information on the French system, this profile by the Commonwealth Fund provides a good summary – click here.

The Differences

As noted in the mini-documentary above, there are three key differences between the French health care system and Canada’s:

1) Non-Ideological Approach: In France, patients, not ideology, come first. France has a robust system with government-run, non-profit and for-profit health care
providers. Patients choose a health provider they feel is best-suited to help them and government funding then flows to that provider once the patient has been helped. 

The 
government is indifferent as to the provider patients choose. This is quite different from Canada where most health services are delivered by government-run facilities. Governments provide facilities with large cheques each year and then ask the providers to do their best. When governments do decide to pay non-government health providers to provide care for patients – for example, a private diagnostic clinic – it is a very political process. This process is often mired with special interest groups protesting the partnership, arguing for the state to have a monopoly on health care service delivery.

But what do patients want? Three things:

– Quality treatment done right
– Treatment in a timely manner
– No large bill after service provided

No patient has ever expressed to SecondStreet.org that their top priority is for the facility that helps them to be unionized or non-unionized. Nor have they indicated a
preference for the legal structure of the provider (government, non-profit, for-profit).

Again, France’s system is set up to focus on what patients want.

2) Activity-Based Funding: As noted above, funding follows the patient in France. Put simply, the government decides how much it will spend for, say, a knee operation and those funds then follow the patient to the provider that delivers the surgery. This type of funding model is known as activity-based funding (ABF) and it is used
widely by developed nations that provide universal health care.

France’s funding model incentivizes health providers to help more patients as it means they receive more revenue. Funding hospitals and clinics this way also encourages them to spend their money on expenses that help patients (e.g. doctors and nurses) rather than things that do not (e.g. more bureaucracy).

Canada’s funding model is known as global budgeting. Again, it sees provincial governments provide hospitals with a large cheque each year and ask them to do their
best. Unlike the French model, each patient that walks into a Canadian hospital isn’t seen as an opportunity to earn revenue, but rather the opposite – a cost. Administrators have to carefully stretch their funding out throughout the year and there are few opportunities to raise more revenue to help patients.

Canada’s global budget approach leads to a completely different set of incentives.

This post by the Montreal Economic Institute provides additional information on activity-based funding – click here. Thankfully, we are seeing activity-based funding being used more in Canada, notably in Quebec and, more recently, the Alberta government announced a switch to this funding model.

3) Local Empowerment: Government-run health providers in France have considerable power to make decisions
locally.

For instance, during our visit to the hospital in Valenciennes, they described how they were able to modify the structure of the hospital to improve efficiency when it came to overseeing patients as they awoke from surgery. This decision was made locally and, because of the activity-based funding model, the hospital could utilize retained earnings to fund the changes rather than having to write to a local health region or the minister of health to seek funding.

But not only that, local decision-making helps create an environment where staff take more ownership of their workplace and the services provided.

Conclusion

No health care system is perfect, but France’s model offers ideas for Canada on how to improve. By taking a less ideological approach to who can provide health care,
combined with reforming how health care is funded, Canada could unleash innovation in the health care sector while incentivizing higher output levels. We too could start to see lower wait times like French patients enjoy.

At the same time, creating an environment where staff on the ground have more say in the operations of the health facilities they work at could help improve service delivery and worker satisfaction.

Prevention – reduce demand in the first place

If Canadians lived healthier lives, we could reduce demand for emergency services, orthopaedic surgeries, primary care and more. 

For instance, if you visit the Canadian Cancer Society’s website, you’ll read that “about four in ten” cancer cases are preventable. The Heart and Stroke Foundation notes that “almost 80 percent of premature heart disease and stroke can be prevented through healthy behaviours.” A similar number of Diabetes cases are also preventable. 

Many joint replacements and visits to ERs and walk-in clinics could also be avoided through healthy living. 

To be sure, not all health problems can be avoided through healthy living – everyday the system treats Canadians with genetic conditions, helps those injured in unavoidable accidents and more.  

But there is an opportunity to reduce pressure on the health care system through Canadians shifting to healthier lifestyles – better diets, more exercise, etc. 

To learn more, watch our Health Reform Now documentary (scroll up) or see this column. 

Partner with non-profits and for-profit clinics

European countries will partner with anyone who can help patients. 

It doesn’t matter if it’s a non-profit, a government entity or a private clinic. What matters is that patients receive quality treatment, in a timely manner and for a competitive price.  

In Canada, governments often delivery services using government-run hospitals instead of seeing if non-profit or private clinics could deliver the services more effectively. 

When governments have partnered with non-profit and private clinics, the results have often been quite good – Saskatchewan, Ontario and British Columbia are just a few examples of where partnerships have worked well. 

Canada should pursue more of these partnerships to reduce wait times and increase the volume of services provided to patients.  

To learn more, watch our Health Reform Now documentary (scroll up) or see the links above. 

Make cross border care more accessible

In Canada, citizens pay high taxes each year and we’re promised universal health care services in return. The problem is, wait times are often extremely long in our health system – sometimes patients have to wait years to see a specialist or receive surgery. 

If patients don’t want to wait long periods, they often have to reach into their own pocket and pay for treatment outside the province or country. 

Throughout the European Union, we also find universal health care systems. But a key difference is that EU patients have the right to go to other EU countries, pay for surgery and then be reimbursed by their home government. Reimbursements cover up to what the patient’s home government would have spent to provide the treatment locally. 

If Canada copied this approach, a patient waiting a year to get their hip operation could instead receive treatment next week in one of thousands of surgical clinics throughout the developed world. 

Governments benefit too as the patient is now back on their feet and avoiding complications that sometimes come with long wait times – meaning the government doesn’t have to treat those complications on top of the initial health problem. 

To learn more, watch our Health Reform Now documentary (scroll up) or this shorter video. 

Legalize access to non-government providers

Canada is the only country in the world that puts up barriers, or outright bans patients from paying for health services locally. 

For instance, a patient in Toronto cannot pay for a hip operation at a private clinic in Toronto. Their only option is to wait for the government to eventually provide treatment or leave the province and pay elsewhere. 

Countries with better-performing universal health care systems do not have such bans. They allow patients a choice – use the public system or pay privately for treatment. Sweden, France, Australia and more – they all allow choice. 

Why? One reason is that allowing choice means some patients will decide to pay privately. This takes pressure off the public system. For instance, in Sweden, 87% of patients use the public system, but 13% purchase private health insurance. 

Ultimately, more choice improves access for patients. 

To learn more, watch our Health Reform Now documentary (scroll up) or watch this short clip on this topic. 

Shift to funding services for patients, not bureaucracies

In Canada, most hospitals receive a cheque from the government each year and are then asked to do their best to help patients. This approach is known as “block funding”. 

Under this model, a patient walking in the door represents a drain on the hospital’s budget. Over the course of a year, hospital administrators have to make sure the budget stretches out so services are rationed. This is why you might have to wait until next year or the year after for a hip operation, knee operation, etc. 

In better-performing universal health systems, they take the opposite approach – hospitals receive money from the government each time they help a patient. If a hospital completes a knee operation, it might receive, say, $10,000. If it completes a knee operation on another patient, it receives another $10,000. 

This model incentivizes hospitals to help more patients – to help more patients with knee operations, cataract surgery, etc. This approach also incentivizes hospitals to spend money on expenses that help patients (e.g. more doctors, nurses, equipment, etc.) rather than using the money on expenses that don’t help patients (e.g. more admin staff). 

To learn more about this policy option, please watch our Health Reform Now documentary (scroll up) or see this post by MEI.