What are the pros and cons of video conferencing with doctors?

Since COVID-19 emerged, governments across Canada have allowed doctors to video conference with their patients and bill the government for the same rate as face-to-face meetings with patients.
 
Public opinion research commissioned by SecondStreet.org shows 87% of Canadians think this policy (often implemented by governments on a temporary basis) is a helpful tool for patients that governments should keep in place.
 
We recently spoke with Dr. Lester Liao from the Hospital for Sick Children in Toronto to see what he thinks the pros and cons are of video conferencing with patients.
 
 
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