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Poll: Half of Canadians have avoided seeking medical attention for a health issue because of wait times

October 29, 2026

A new Leger poll shows that Canadians think the health care system needs to change.

October 29, 2026

  • 84 per cent of Canadians believe the health care system needs change.
  • 46 per cent of Quebecers have turned to the private sector to receive faster care.

Montreal, QC: Canadians have had enough of waiting for care. That’s the picture that emerges from a new poll jointly commissioned by the MEI, SecondStreet.org, and the Canadian Constitution Foundation.

According to the poll, 50 per cent of Canadians avoided visiting a hospital or doctor due to wait times. Women (59 per cent), Canadians under 55 years of age (55 per cent), and Quebecers (56 per cent) were most likely to say they had done so.

“When people avoid seeking medical attention for a health issue, it doesn’t just magically go away,” explains Colin Craig, president of SecondStreet.org. “The fact that so many patients avoid seeking help clearly shows that our government-run healthcare monopoly is no longer able to guarantee access to care.”

Canadians seem to realize this. Only one in 10 Canadians say the system does not need to change and just needs a bit more public funding. Conversely, 84 per cent of respondents say the system needs reform.

The poll notably finds substantial openness among Canadians for the coexistence of public and private healthcare systems.

A little over six in 10 Canadians (61 per cent) think that patients should be able to pay out of pocket or use extended health insurance to obtain private care, as long as the public system remains an option. Support for this is highest among Quebecers, at 68 per cent.

Only 25 per cent of Canadians are opposed to this coexistence between the public and private sectors.

“These results show that Canadians are much more open to health reform than the public discourse would lead you to imagine,” says Christine Van Geyn, interim executive director of the Canadian Constitution Foundation. “Understandably, Canadians recognize that the private sector can meet patients’ urgent needs when the public sector offers them nothing but endless wait lists.”

This support can also be seen from the increasing use of private care. According to the data, over one in four Canadians (27 per cent) have already used private care. In Quebec, almost half (46 per cent) say they’ve used it.

“These numbers show that Canadians prioritize access to care over an ideological vision of a government-run monopoly,” points out Renaud Brosard, vice president of communications at the MEI. “When more than one person in four across the country—and almost one in two in Quebec—uses private care, this shows that it’s both accessible and normalized.”

A representative sample of 1,510 Canadians aged 18 years and over were polled. The margin of error is ±2.5 per cent, 19 times out of 20.

The MEI, SecondStreet.org, and the Canadian Constitution Foundation are hosting a conference on Canadian healthcare reform in Toronto on November 5 and 6. Tickets and details are available here: https://prescriptions-for-health-reform.com/

The results of the poll are available here.

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Prevention – reduce demand in the first place

If Canadians lived healthier lives, we could reduce demand for emergency services, orthopaedic surgeries, primary care and more. 

For instance, if you visit the Canadian Cancer Society’s website, you’ll read that “about four in ten” cancer cases are preventable. The Heart and Stroke Foundation notes that “almost 80 percent of premature heart disease and stroke can be prevented through healthy behaviours.” A similar number of Diabetes cases are also preventable. 

Many joint replacements and visits to ERs and walk-in clinics could also be avoided through healthy living. 

To be sure, not all health problems can be avoided through healthy living – everyday the system treats Canadians with genetic conditions, helps those injured in unavoidable accidents and more.  

But there is an opportunity to reduce pressure on the health care system through Canadians shifting to healthier lifestyles – better diets, more exercise, etc. 

To learn more, watch our Health Reform Now documentary (scroll up) or see this column. 

Partner with non-profits and for-profit clinics

European countries will partner with anyone who can help patients. 

It doesn’t matter if it’s a non-profit, a government entity or a private clinic. What matters is that patients receive quality treatment, in a timely manner and for a competitive price.  

In Canada, governments often delivery services using government-run hospitals instead of seeing if non-profit or private clinics could deliver the services more effectively. 

When governments have partnered with non-profit and private clinics, the results have often been quite good – Saskatchewan, Ontario and British Columbia are just a few examples of where partnerships have worked well. 

Canada should pursue more of these partnerships to reduce wait times and increase the volume of services provided to patients.  

To learn more, watch our Health Reform Now documentary (scroll up) or see the links above. 

Make cross border care more accessible

In Canada, citizens pay high taxes each year and we’re promised universal health care services in return. The problem is, wait times are often extremely long in our health system – sometimes patients have to wait years to see a specialist or receive surgery. 

If patients don’t want to wait long periods, they often have to reach into their own pocket and pay for treatment outside the province or country. 

Throughout the European Union, we also find universal health care systems. But a key difference is that EU patients have the right to go to other EU countries, pay for surgery and then be reimbursed by their home government. Reimbursements cover up to what the patient’s home government would have spent to provide the treatment locally. 

If Canada copied this approach, a patient waiting a year to get their hip operation could instead receive treatment next week in one of thousands of surgical clinics throughout the developed world. 

Governments benefit too as the patient is now back on their feet and avoiding complications that sometimes come with long wait times – meaning the government doesn’t have to treat those complications on top of the initial health problem. 

To learn more, watch our Health Reform Now documentary (scroll up) or this shorter video. 

Legalize access to non-government providers

Canada is the only country in the world that puts up barriers, or outright bans patients from paying for health services locally. 

For instance, a patient in Toronto cannot pay for a hip operation at a private clinic in Toronto. Their only option is to wait for the government to eventually provide treatment or leave the province and pay elsewhere. 

Countries with better-performing universal health care systems do not have such bans. They allow patients a choice – use the public system or pay privately for treatment. Sweden, France, Australia and more – they all allow choice. 

Why? One reason is that allowing choice means some patients will decide to pay privately. This takes pressure off the public system. For instance, in Sweden, 87% of patients use the public system, but 13% purchase private health insurance. 

Ultimately, more choice improves access for patients. 

To learn more, watch our Health Reform Now documentary (scroll up) or watch this short clip on this topic. 

Shift to funding services for patients, not bureaucracies

In Canada, most hospitals receive a cheque from the government each year and are then asked to do their best to help patients. This approach is known as “block funding”. 

Under this model, a patient walking in the door represents a drain on the hospital’s budget. Over the course of a year, hospital administrators have to make sure the budget stretches out so services are rationed. This is why you might have to wait until next year or the year after for a hip operation, knee operation, etc. 

In better-performing universal health systems, they take the opposite approach – hospitals receive money from the government each time they help a patient. If a hospital completes a knee operation, it might receive, say, $10,000. If it completes a knee operation on another patient, it receives another $10,000. 

This model incentivizes hospitals to help more patients – to help more patients with knee operations, cataract surgery, etc. This approach also incentivizes hospitals to spend money on expenses that help patients (e.g. more doctors, nurses, equipment, etc.) rather than using the money on expenses that don’t help patients (e.g. more admin staff). 

To learn more about this policy option, please watch our Health Reform Now documentary (scroll up) or see this post by MEI.