Best and Worst Health Care Stories of 2025

Stethoscope prescribing treatment to patient for doctor with pen writing recipe on clipboard in hospital.

 SecondStreet.org released today a list of the best and worst health care stories in 2025. SecondStreet.org compiled the list by combing through news stories throughout the year, filing information requests with governments and talking with patients.

“It was yet another bad year for Canadian patients, as we saw countless stories of patients dying and waiting unacceptable periods for treatment,” said SecondStreet.org Communications Director Dom Lucyk. “However, there are a few reasons to be hopeful heading into the new year. A few provinces actually made steps towards changing the system, showing that real solutions are possible.”

WORST SEVEN

    • Manitoba patient Debbie Fewster died after waiting more than double the recommended wait time for heart surgery. The system simply didn’t handle her case right.
    • Quebec patient Valerie Buchanan died from breast cancer after being told she was too young to have the disease.
    • Ontario patient Di Pietro Gregorio had nine surgeries to try to fix his bowel problem, none worked, he had to spend $600,000 for a 10th surgery abroad to save his life.
    • Ontario patient Finlay van der Werken, a 16-year-old boy, died after an 8-hour wait at Oakville Trafalgar Memorial Hospital. The family is now suing the hospital.
    • While Canada’s system is in crisis, an X post from the federal government invites immigrants to come use the public system and offers info on how.
    • Government data shows nearly 24,000 patients died while waiting for various surgeries and scans in 2024-25 fiscal year, including potential life-saving treatment.
    • A new report from MEI showed that nearly 1.3 million Canadians, fed up with long wait times, left the emergency room in 2024 before even seeing a doctor. 

BEST THREE

  • The Manitoba government promised to improve transparency as a result of Debbie Fewster’s tragic death and an opposition MLA responded with a more comprehensive private members’ bill. An opposition MLA in B.C. also tabled a similar bill.
  • Alberta plans to adopt significant changes to bring its system more in line with European systems: incentivizing output, improving choices for patients and prevention. 
  • Quebec has mused about funding patients to receive treatment at private clinics if wait times in the public system exceed a year.


“The really frustrating thing about these stories is that when you go to countries like Sweden, France and Japan, and we have met with their experts, you find public systems with much shorter wait times,” said SecondStreet.org President Colin Craig. “We could save lives and reduce patient suffering if we copied what works well in those countries.”

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Prevention – reduce demand in the first place

If Canadians lived healthier lives, we could reduce demand for emergency services, orthopaedic surgeries, primary care and more. 

For instance, if you visit the Canadian Cancer Society’s website, you’ll read that “about four in ten” cancer cases are preventable. The Heart and Stroke Foundation notes that “almost 80 percent of premature heart disease and stroke can be prevented through healthy behaviours.” A similar number of Diabetes cases are also preventable. 

Many joint replacements and visits to ERs and walk-in clinics could also be avoided through healthy living. 

To be sure, not all health problems can be avoided through healthy living – everyday the system treats Canadians with genetic conditions, helps those injured in unavoidable accidents and more.  

But there is an opportunity to reduce pressure on the health care system through Canadians shifting to healthier lifestyles – better diets, more exercise, etc. 

To learn more, watch our Health Reform Now documentary (scroll up) or see this column. 

Partner with non-profits and for-profit clinics

European countries will partner with anyone who can help patients. 

It doesn’t matter if it’s a non-profit, a government entity or a private clinic. What matters is that patients receive quality treatment, in a timely manner and for a competitive price.  

In Canada, governments often delivery services using government-run hospitals instead of seeing if non-profit or private clinics could deliver the services more effectively. 

When governments have partnered with non-profit and private clinics, the results have often been quite good – Saskatchewan, Ontario and British Columbia are just a few examples of where partnerships have worked well. 

Canada should pursue more of these partnerships to reduce wait times and increase the volume of services provided to patients.  

To learn more, watch our Health Reform Now documentary (scroll up) or see the links above. 

Make cross border care more accessible

In Canada, citizens pay high taxes each year and we’re promised universal health care services in return. The problem is, wait times are often extremely long in our health system – sometimes patients have to wait years to see a specialist or receive surgery. 

If patients don’t want to wait long periods, they often have to reach into their own pocket and pay for treatment outside the province or country. 

Throughout the European Union, we also find universal health care systems. But a key difference is that EU patients have the right to go to other EU countries, pay for surgery and then be reimbursed by their home government. Reimbursements cover up to what the patient’s home government would have spent to provide the treatment locally. 

If Canada copied this approach, a patient waiting a year to get their hip operation could instead receive treatment next week in one of thousands of surgical clinics throughout the developed world. 

Governments benefit too as the patient is now back on their feet and avoiding complications that sometimes come with long wait times – meaning the government doesn’t have to treat those complications on top of the initial health problem. 

To learn more, watch our Health Reform Now documentary (scroll up) or this shorter video. 

Legalize access to non-government providers

Canada is the only country in the world that puts up barriers, or outright bans patients from paying for health services locally. 

For instance, a patient in Toronto cannot pay for a hip operation at a private clinic in Toronto. Their only option is to wait for the government to eventually provide treatment or leave the province and pay elsewhere. 

Countries with better-performing universal health care systems do not have such bans. They allow patients a choice – use the public system or pay privately for treatment. Sweden, France, Australia and more – they all allow choice. 

Why? One reason is that allowing choice means some patients will decide to pay privately. This takes pressure off the public system. For instance, in Sweden, 87% of patients use the public system, but 13% purchase private health insurance. 

Ultimately, more choice improves access for patients. 

To learn more, watch our Health Reform Now documentary (scroll up) or watch this short clip on this topic. 

Shift to funding services for patients, not bureaucracies

In Canada, most hospitals receive a cheque from the government each year and are then asked to do their best to help patients. This approach is known as “block funding”. 

Under this model, a patient walking in the door represents a drain on the hospital’s budget. Over the course of a year, hospital administrators have to make sure the budget stretches out so services are rationed. This is why you might have to wait until next year or the year after for a hip operation, knee operation, etc. 

In better-performing universal health systems, they take the opposite approach – hospitals receive money from the government each time they help a patient. If a hospital completes a knee operation, it might receive, say, $10,000. If it completes a knee operation on another patient, it receives another $10,000. 

This model incentivizes hospitals to help more patients – to help more patients with knee operations, cataract surgery, etc. This approach also incentivizes hospitals to spend money on expenses that help patients (e.g. more doctors, nurses, equipment, etc.) rather than using the money on expenses that don’t help patients (e.g. more admin staff). 

To learn more about this policy option, please watch our Health Reform Now documentary (scroll up) or see this post by MEI.