Most Canadians Want Major Changes to Health Care System

TORONTO – New research suggests that Canadians view healthcare as one of the top three most important issues for politicians to focus on and about two-thirds believe major changes are needed.

The new Leger survey of 2,017 Canadian adults found that:

  • Healthcare is a top-three issue (16%), after cost of living/inflation (23%) and housing (17%).
  • For women, health care is the second most important issue (20%).
  • Nearly two-thirds (64%) agree that the system needs a major change. Only five per cent agree
    that the only change needed is more public funding.
  • Two-thirds (67%) agree health care services in Canada will be worse for future generations.
  • Canadians’ top three health care priorities are:
    -more family doctors (46%)
    -shorter emergency room wait times (16%),
    -shorter wait times for common surgeries and other treatments (10%).
  • Only three per cent agree that a national pharmacare program is their top healthcare priority.
  • About four in five (83%) agree with the statement: “health care controlled by politicians isn’t working. Major change from the current situation is needed.”


The research was conducted by surveying Leger’s online panel between January 30 and February 12 on behalf of the Canadian Constitution Foundation (the “CCF”), SecondStreet.org and the Montreal Economic Institute (the “MEI”).

CCF Executive Director Joanna Baron said the results show that politicians ignore the strong desire for reform at their peril.

“The CCF has been fighting for the constitutional rights of Canadians suffering on waitlists for years and these results suggest Canadians believe the situation is only getting worse,” she said.

“It’s time for politicians to get out of the way of private players who could introduce more competition, innovation, and supply into the health care system, which would reduce wait times for all,” she added.

SecondStreet.org President Colin Craig said “it is encouraging to see that most Canadians understand the way to help patients isn’t by throwing more money at our poorly-run system.”

“Canada is actually one of the top spenders in the world when it comes to healthcare,” Craig added.

“What we need is structural reform,” MEI CEO Daniel Dufort said. “It should come as no surprise that Canadians want to see some serious change in the way health care is delivered in this country.”

“The fact is, access to healthcare is not the same thing as access to a waiting list,” Dufort added.

“Unfortunately, as we know all too well, the government-run system has long been unable to provide us with timely access to care.”

To view the full poll results – click here.

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Prevention – reduce demand in the first place

If Canadians lived healthier lives, we could reduce demand for emergency services, orthopaedic surgeries, primary care and more. 

For instance, if you visit the Canadian Cancer Society’s website, you’ll read that “about four in ten” cancer cases are preventable. The Heart and Stroke Foundation notes that “almost 80 percent of premature heart disease and stroke can be prevented through healthy behaviours.” A similar number of Diabetes cases are also preventable. 

Many joint replacements and visits to ERs and walk-in clinics could also be avoided through healthy living. 

To be sure, not all health problems can be avoided through healthy living – everyday the system treats Canadians with genetic conditions, helps those injured in unavoidable accidents and more.  

But there is an opportunity to reduce pressure on the health care system through Canadians shifting to healthier lifestyles – better diets, more exercise, etc. 

To learn more, watch our Health Reform Now documentary (scroll up) or see this column. 

Partner with non-profits and for-profit clinics

European countries will partner with anyone who can help patients. 

It doesn’t matter if it’s a non-profit, a government entity or a private clinic. What matters is that patients receive quality treatment, in a timely manner and for a competitive price.  

In Canada, governments often delivery services using government-run hospitals instead of seeing if non-profit or private clinics could deliver the services more effectively. 

When governments have partnered with non-profit and private clinics, the results have often been quite good – Saskatchewan, Ontario and British Columbia are just a few examples of where partnerships have worked well. 

Canada should pursue more of these partnerships to reduce wait times and increase the volume of services provided to patients.  

To learn more, watch our Health Reform Now documentary (scroll up) or see the links above. 

Make cross border care more accessible

In Canada, citizens pay high taxes each year and we’re promised universal health care services in return. The problem is, wait times are often extremely long in our health system – sometimes patients have to wait years to see a specialist or receive surgery. 

If patients don’t want to wait long periods, they often have to reach into their own pocket and pay for treatment outside the province or country. 

Throughout the European Union, we also find universal health care systems. But a key difference is that EU patients have the right to go to other EU countries, pay for surgery and then be reimbursed by their home government. Reimbursements cover up to what the patient’s home government would have spent to provide the treatment locally. 

If Canada copied this approach, a patient waiting a year to get their hip operation could instead receive treatment next week in one of thousands of surgical clinics throughout the developed world. 

Governments benefit too as the patient is now back on their feet and avoiding complications that sometimes come with long wait times – meaning the government doesn’t have to treat those complications on top of the initial health problem. 

To learn more, watch our Health Reform Now documentary (scroll up) or this shorter video. 

Legalize access to non-government providers

Canada is the only country in the world that puts up barriers, or outright bans patients from paying for health services locally. 

For instance, a patient in Toronto cannot pay for a hip operation at a private clinic in Toronto. Their only option is to wait for the government to eventually provide treatment or leave the province and pay elsewhere. 

Countries with better-performing universal health care systems do not have such bans. They allow patients a choice – use the public system or pay privately for treatment. Sweden, France, Australia and more – they all allow choice. 

Why? One reason is that allowing choice means some patients will decide to pay privately. This takes pressure off the public system. For instance, in Sweden, 87% of patients use the public system, but 13% purchase private health insurance. 

Ultimately, more choice improves access for patients. 

To learn more, watch our Health Reform Now documentary (scroll up) or watch this short clip on this topic. 

Shift to funding services for patients, not bureaucracies

In Canada, most hospitals receive a cheque from the government each year and are then asked to do their best to help patients. This approach is known as “block funding”. 

Under this model, a patient walking in the door represents a drain on the hospital’s budget. Over the course of a year, hospital administrators have to make sure the budget stretches out so services are rationed. This is why you might have to wait until next year or the year after for a hip operation, knee operation, etc. 

In better-performing universal health systems, they take the opposite approach – hospitals receive money from the government each time they help a patient. If a hospital completes a knee operation, it might receive, say, $10,000. If it completes a knee operation on another patient, it receives another $10,000. 

This model incentivizes hospitals to help more patients – to help more patients with knee operations, cataract surgery, etc. This approach also incentivizes hospitals to spend money on expenses that help patients (e.g. more doctors, nurses, equipment, etc.) rather than using the money on expenses that don’t help patients (e.g. more admin staff). 

To learn more about this policy option, please watch our Health Reform Now documentary (scroll up) or see this post by MEI.